Thank you for reaching out and for choosing Catherine Deane!
I am sorry to hear that the garment was not the right fit and that you will be returning your item.
To initiate the return/exchange please visit our delivery & returns page HERE or follow the steps below:
RETURNS
- We offer a free charge 14-day returns service.
- Shipping on returns is at the cost of the customer.
- Delayed shipping periods will be taken into consideration
- Returns should be sent to:
Arcangel Limited
Unit 23, 2/F, Shing Yip Industrial Building,
19-21 Shing Yip Street,
Kwun Tong,
Hong Kong
- PLEASE NOTE: Refunds can take up to 14 working days to show in your account, once the item has been processed by our logistics team and a refund notification has been sent to you via email. (this period is dependent on your card issuer)
- For exchanges, refunds or advice, please contact customer care by emailing customercare@catherinedeane.com
Do let us know if there is anything else we can help you with?
Kind Regards,